Contact Us

We'd love to hear from you.

Whether you have a question about an order, need help choosing a product, or simply want to say hello, our team is here to help.

Customer Support

For questions regarding:

• Orders

• Shipping & delivery

• Returns & refunds

• Damaged products

• Product information

• Bulk or corporate orders

Please contact us through the contact details below.

Email: thekilnhouse25@gmail.com

Phone / WhatsApp: 9821807369

Customer Support Hours: 10:00AM - 10:00PM, everyday

Order Enquiries

For faster assistance with an existing order, please include your order number when contacting us.

For damaged products, please refer to our Returns & Refunds Policy before contacting us so that we can help resolve the issue as quickly as possible.

Bulk & Corporate Orders

Interested in placing a bulk, gifting or corporate order?

We'd be happy to discuss your requirements.

Please contact us with your approximate quantity, preferred products and required delivery date.

The Kiln House

Thoughtfully chosen ceramics for your everyday moments.